1111v Privacy Policy

1111v ("we", "our", or "the platform") is an online entertainment and betting platform for Bangladesh. By using our website, you enjoy our services, and in the process, some of your personal information is shared with us. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, and what steps we take to protect your privacy.

By accessing this website or using any 1111v service, you are considered to have accepted the terms of this Policy. We ask that you read this Policy in full. If you have any questions or concerns, please contact us.

1111v may collect user information from various sources. The categories of this information are described in detail below:

2.1 Information You Provide Directly

When you create an account, log in, or contact us on our platform, we may collect the following information:

• Full name (in Bengali or English)
• Mobile number (linked to a bKash, Nagad, or Rocket account)
• Email address
• Date of birth (for age verification)
• Payment information (transaction history, amounts, and methods)
• Account preferences and settings

2.2 Automatically Collected Information

When you use our website, the following information may be collected automatically:

• IP address and geographic location (at the country level)
• Browser type and version
• Device information (mobile, tablet, or computer)
• Page visits, session duration, and click history
• Referral source (where you came from before arriving at our site)
• Information collected through cookies and similar tracking technologies

2.3 Payment Information

Payment-related information is processed when you make a deposit or withdrawal on 1111v. We currently accept transactions via bKash, Nagad, and Rocket. These payment gateways have their own privacy policies, for which they are solely responsible.

1111v uses your information for the following legitimate purposes:

• Account management: Creating, verifying, and maintaining your account.
• Service delivery: Ensuring smooth gaming, betting, and financial transactions.
• Age verification: Confirming that only users aged 21 or older are using the platform.
• Security: Preventing fraud, unauthorized access, and deceptive activity.
• Customer support: Resolving your issues and complaints promptly.
• Improvement & analytics: Enhancing our services and user experience.
• Communication: Sending important notifications related to your account, transactions, or services.
• Responsible gaming: Identifying unusual activity and offering assistance when needed.

We will not use your information for purposes beyond those listed above. If we need to use your information for a new purpose, we will update this Policy and notify you.

1111v does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Certain trusted technology partners are used to operate our platform, such as payment processors, hosting providers, and cybersecurity services. Only the necessary information is shared with these partners, and they are contractually obligated to maintain the confidentiality of that information.

4.2 Legal Obligations

We may be required to disclose information under a court order, a lawful request from law enforcement, or applicable law. In such cases, we will provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale, user information may be transferred. In such an event, we will notify users in advance.

1111v uses cookies and similar technologies on the website. Cookies are small text files stored in your browser that help improve website functionality.

5.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, verify security, and save user preferences.

5.2 Analytics Cookies

These cookies help us analyze how the website is used in order to improve our services. They collect anonymous data and do not reveal any personal identity.

5.3 Cookie Controls

You can disable or delete cookies through your browser settings. However, disabling essential cookies may affect some key features of the website.

1111v follows industry-standard technologies and practices to protect your personal information. Our key security measures are:

• SSL Encryption: Our entire website is secured by SSL (Secure Sockets Layer). All data transferred between your browser and our servers is transmitted in encrypted form.
• Data Encryption: Sensitive information is encrypted when stored.
• Access Control: Only authorized personnel can access your information.
• Server Security: Our servers are protected by firewalls and intrusion detection systems.
• Regular Audits: Our security measures are regularly reviewed and tested.

While we take every precaution, 100% security on the internet cannot be guaranteed. We do commit, however, that if a security breach occurs, users will be notified as quickly as possible.

1111v retains your information only for as long as it is necessary. Specifically:

• Account information: Retained while the account is active and for a set period after it is deactivated.
• Transaction history: Financial records are retained in accordance with applicable legal obligations.
• Communication records: Customer support communications are retained for a set period.
• Log files: Technical logs are kept for a limited time and are then automatically deleted.

Once the specified period has passed, information is securely deleted or anonymized.

As a user of 1111v, you have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information we hold about you. We will provide this information within a reasonable time.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected. Some information can be changed directly from your account settings.

8.3 Right to Deletion

After closing your account, and where there is no legal obligation to retain it, you may request that your personal information be deleted. However, some information may need to be retained for a set period for legal reasons.

8.4 Right to Object

You may object to the processing of your information for certain purposes, particularly for marketing communications.

To exercise these rights, please contact us. We will respond to your request as quickly as reasonably possible.

Some third-party technology providers are used to operate 1111v's services. These include:

• Game providers: Providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi supply games through their own technology.
• Payment processors: bKash, Nagad, and Rocket each have their own privacy policies that apply to their respective services.
• Technology services: Web hosting, content delivery, and cybersecurity service providers.

We have agreements with these providers to ensure they keep your information properly protected. However, their own privacy policies apply to any information collected on their own platforms.

1111v is a platform operated exclusively for users aged 21 or older. We do not knowingly collect or store any information from persons under the age of 21.

Age is verified at the time of account registration. If we are informed that a minor's information is in our system for any reason, we will immediately close that account and delete the associated information.

1111v reserves the right to update this Privacy Policy from time to time. The Policy may change for the following reasons:

• Changes in legal or regulatory requirements
• Addition of new services or technologies
• Changes in our business operations
• To strengthen user protection

For significant changes, we will send a notification to your registered mobile number or account. The "Last Updated" date at the top of this page will change with each update. Continued use of the platform after a change is considered acceptance of the new Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. The 1111v support team is available 24/7.